However, Premium Plus, as you would hope given its pricing, brings more to the table than any other Android antivirus app I tested. From the Insurance tab in the app, the "Contact Us" link is at the bottom of the screen will put you in touch with restoration experts in moments. IDENTITY THEFT PROTECTION Cyber Watch: Monitor your personal and financial information and get alerted whenever anything is found exposed online ... Review … Stay ahead of any virus with our antivirus features, phishing attacks or other mobile theft breach with the Lookout Mobile Security & Antivirus app. 2. Identity Theft Protection That doesn't stop rival Android antivirus-app providers Avast, Bitdefender, Kaspersky, McAfee and Norton from offering telephone support for at least their paying customers. 4.7/5. Lookout Premium review: ... Android security suites generally have a lot of tricks up their sleeves, but Lookout Premium has taken it up a notch with anti-theft and recovery features. Skipping back a year to AV-Comparatives' January 2018 Android blanket evaluations, Lookout didn't fare quite as well. According to the on-site legal documentation for the service, the third-party insurance vendor Lookout uses is Interstate Fire and Casualty Co. of Chicago, a subsidiary of German financial-services giant Allianz. Of course most companies promise not to share your private information, but that lasts only till the first NSA agent, or bozo on a mission, shows up. Identity Restoration & Insurance Lookout Premium Plus comes with all of the Premium functionality, plus identity theft protection. You can also set up a number of triggers that will make your phone email you with a photo from your front-facing camera and the location of your device. The company needs to work on that. Visit our corporate site. From the same page you can lock or erase the device or have it "scream" at you. At the bottom of each answer page you will find the option to submit a question via email., which is your best bet if you can't find a solution in the FAQs. Although this is more data than I had to work with the last time I reviewed Lookout, it still feels fairly inconclusive compared to the wealth of test data I have for most of the other apps. You will receive a verification email shortly. The two remaining apps, 360 Security and Google Play Protect, finished behind Lookout, with 99% and 68.8%, respectively. You can have a standard free membership, and a premium membership. User Reviews. It's also excellent for finding a device that's been lost remotely, including an excellent feature for enabling audio on a device when it was put in silent mode locally. To evaluate the impact of running Lookout Security & Antivirus on my device, I conducted multiple tests using the Geekbench 4 Android benchmarking tool on my Google Pixel 3 phone running Android 9.0 Pie. The only exception is the settings menu, and as you shouldn't find yourself there too often, that seems like a reasonable trade-off for keeping the rest of the app tidy. In my hands-on, the web surfing protection worked well, though I am hardly an experienced voyager when it comes to the dark regions of the Web. Use Lookout to: 1. In my testing, it took approximately 2 minutes for Lookout to locate my device, something that happens in a matter of seconds with other apps. Personally, I found the missing device features the most useful, or at least useful most often. This is a behind-the-scenes feature recently introduced to Lookout. Lookout's website states that the company doesn’t offer phone support because "there would be no way to verify your identity." © Please refresh the page and try again. Unlike most of the other brands whose Android antivirus apps we've reviewed, Lookout doesn't make software for PCs or Macs. At $100 a year, this seems like it would be a lot for an Android antivirus app. Lookout is a better choice for families, however, as you can use a single Lookout account to manage and track multiple devices at once. Another lab, AV-Comparatives, conducts less frequent, and less granular, Android antivirus evaluations. At time of writing, Sprint has a better special offer for new customers signing up for their cheapest unlimited plan … All support communication is by email. Premium is available for Android and iOS devices and costs $2.99 per month or $29.99 per year.. You can learn more about it by going here.Prices may fluctuate due to exchange rates. For $2.99 a month, Lookout grants access to the Theft Alerts feature, but more on that later. Even Premium customers don't get chat or phone support for technical or troubleshooting questions. You can also evaluate their score (9.8 for Norton Security vs. 8.5 for Lookout Mobile Endpoint Security) and user satisfaction level (95% for Norton Security vs. 100% for Lookout Mobile Endpoint Security). The Premium Plan. There’s also a free version that will provide basic download scanning, contact backup, and missing device help. Lookout Premium Includes all the functionality of Lookout Basic, plus additional mobile security & antivirus features to protect your mobile device, data and privacy. The Premium tool is available as a monthly or annual subscription , and although I wasn’t wowed by many of the features, it represents a fair value for money. Privacy Adviser While both plans offer great protection and safe web browsing for you device, Lookout Premium Plus protects your identity as well. This version is available separately for an additional monthly or yearly fee from your device's app store. Depending on how you feel about security news, it can be an interesting curated feed. Lookout Security & Antivirus 9.3 Premium (Free; Premium from $2.99 per month) is one of the few Android antivirus and security apps that's come close to ubiquity, and it's easy to see why. Lookout barely had any background system impact following installation, with just a 0.48% drop-off from the baseline average Geekbench 4 results. Great find-your-device and theft-recovery features highlight this anti-malware and backup suite for Android. Lookout does have a decent offering here, though, with 24/7 identity-restoration assistance, lost-wallet recovery and $1 million in identity-theft insurance for any losses related to the theft. In case of theft, Lookout can help you bring the nefarious malefactor who took it to justice. By telling Lookout to send you email alerts (with stealthily-snapped photos attached) when your device's SIM card is removed, or it's powered down or put into airplane mode, you could quite possibly wind up with a photo of the not-so-canny culprit. Finally, the Social Media Watch feature scans any connected social-media apps (Facebook, Twitter, LinkedIn and Instagram) and will alert you if any private information is found or if you post or are tagged in any potentially offensive content. Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. A premium version offers additional, advanced security features. Whoop, whoop! Lookout Security & Antivirus had by far the longest full scan of any app I tested. As a Premium subscriber, you can remotely lock or wipe your device. Lookout Security & Antivirus was included in AV-Comparatives' blanket tests in January 2019, in which Lookout managed a respectable 99.6% detection rate. Lookout Premium Plus. But it doesn't do such a good job with tech support. Remotely sound an alarm on your device (even when it’s in silent mode). The only added functionality that Lookout Premium Plus brings to the app itself is an identity-monitoring component, which will be covered later in this review. Lookout performs its guard-dogging by sending information to its website and processing it there. MORE: Smartphones with the Longest Battery Life. Being challenged in the area of keeping track of where my stuff is, I found Lookout's missing device feature super handy.Â. But Android users who value Lookout's identity-protection services and the accompanying identity insurance, both of which are competitively priced for that market, may be willing to overlook its shortcomings. Lost phone; Years ago this … Premium Plus, which includes Breach Report, Identity Theft Insurance and Restoration, as well as Identity Protection is $9.99 per month or $99.99 per year. The other piece of the Premium Plus tier for Lookout is about finding your private information where it shouldn't be online. Lookout Mobile Security and Antivirus provides premium mobile security and identity protection for all of your mobile devices. 4 Star. Anti-Theft Protection Lookout Premium licensing system currently only allows you to link two devices to one Lookout account, but we have got information from Lookout that they plan to review their licensing system soon. As a pure antivirus app, Lookout is not competitive against top options like Bitdefender Mobile Security and Norton Mobile Security among the best Android antivirus apps. NY 10036. The basic functions that the program covers are scanning programs and downloads for malware; scanning websites as you surf for phishing and other dangers; backing up your contacts, call log, and photos; helping you find a lost device and locking or erasing it if it was stolen; snapping “thiefie” photos and sending them to you via email when certain events occur; and showing you which applications have access to your info on the phone. Safe Browsing Breach Report Lookout has three tiers of plans. The second is a news feed listing all the latest breaches, prepared by Lookout, with instructions regarding what to do if you are affected and a link to the source article for each breach. I'm ready to believe that Lookout's malware detection has improved since 2016, but it would seem fair to say that it is still behind the majority of the apps I tested. Explore 48 verified user reviews from people in industries like yours and narrow down your options to make a confident choice for your needs. Identity protection and insurance require Premium Plus for $9.99 per month or $99.99 per year. A free version that provides essential security features (preinstalled on Android; download from the App Store for iOS) 2. Lookout Reviews. The first identifies breaches of any services connected to the apps that you have installed. All new Sprint Unlimited Premium users who already have a Lookout account need to follow the guidance in the Lookout FAQs for T-Mobile and Metro PCS customers. Alas, Lookout ranked near the bottom of the pack in AV-TEST’s latest malware detection test results, detecting only 88.7 percent of the threats and coming up with one false positive during legitimate software installs. jjacobi@pcworld.com. With Lookout Premium Plus you get all the functionality of the Premium version, along with identity theft protection. As with the scream command, this feature worked within a couple of seconds of my sending the command. The program’s variety of email alert settings is without peer. Automatically save your device’s location before the battery di… Though Lookout is free, there is also a premium subscription version available as well. ... not like I can make a yelp review lol. At $99.99 a year, this plan may create a bit of sticker shock for an antivirus shopper, but if you have been looking at identity-theft protection options the pricing feels much more reasonable. It doesn't offer the customizability of some of the other antivirus apps' VPN offerings, but it does keep you safer and does so unobtrusively. Find My Phone The scores and ratings offer you a solid idea how these two software products perform. Unfortunately, as with most Android antivirus apps, you can't schedule a scan. 3 Star. Jon is a Juilliard-trained musician, former x86/6800 programmer, and long-time (late 70s) computer enthusiast living in the San Francisco bay area. What you are paying for is the identity-protection service and the  $1 million in identity-theft insurance and 24/7 restoration assistance that will be available to you in the event of identity theft or a lost wallet. If Lookout detects a malicious web link, it flashes a brief notification at the top of the screen that says a malicious link was blocked, but gives you the option to proceed anyway. Lookout is excellent for mobile device security. 360 Security, aka Qihoo 360, managed a 99.3% that time around, and Avast, Bitdefender, Kaspersky, McAfee and Norton all received perfect marks. Although it's nice to have all your problems solved by one app, I would still recommend taking a look at dedicated identity-theft solutions. Already being familiar with the app, I was through it in 3 minutes, but the app doesn't have enough features to really bog you down during the process. Lookout Premium is available for both iOS and Android for $29.99/year or $2.99 per month while Premium Plus is offered in the US with a $99.99 annual fee or $9.99 monthly fee. Five of the other eight apps reviewed for this round got a perfect 100%: Avast Mobile Security, Bitdefender Mobile Security, Kaspersky Mobile Antivirus, McAfee Mobile Security and Norton Mobile Security. You should end up with better products and a similar yearly cost. Unfortunately, Lookout was one of the only apps that didn't flag my local coffee shop's Wi-Fi as a risk due to its lack of a password. Lookout … Lookout Premium Plus comes with all of the Premium functionality, plus identity theft protection. Lookout follows a freemium model and includes a 14-day free trial for users to evaluate the full product. The better programs such as the recently reviewed Eset Mobile Security clock 99 to 100 percent recognition without false positives. All reviews are from real people and passed our strict verification process. It periodically checks your system for root detections to ensure proper functioning of the OS. Lookout Mobile Security Review-Payment Plans. 4.7/5. Customer Service. Get opinions from real users about Lookout with Capterra. The app hasn't made many changes to its antivirus features since it moved to its current business model before my last review of it in mid-2017. Future US, Inc. 11 West 42nd Street, 15th Floor, There are some apps you can’t do anything about, but some may be disabled to prevent access. Read our, Learn more about PCWorld's Digital Editions, Snaps stealth photos upon possibly suspicious events, Sub-par AV-TEST malware detection results. Lookout Security & Antivirus Private Adviser, Lookout Security & Antivirus Identity Theft Protection, Steelers vs Bills live stream: How to watch Sunday Night Football online, NFL live stream: How to watch every NFL week 14 game online, How to get NFL Sunday Ticket without DirecTV, Vikings vs Buccaneers live stream: How to watch NFL week 14 game online, Cardinals vs Giants live stream: How to watch NFL week 14 game online, Chiefs vs Dolphins live stream: How to watch NFL week 14 game online. If Lookout's iIdentity-protection and identity-insurance components are critical to you and you don't mind sacrificing some thoroughness on the malware-protection side, Lookout is a reasonable option among the best Android antivirus apps. Sprint’s top-tier Unlimited Premium plan comes with Amazon Prime, Tidal, Lookout Premium Plus, and Hulu; AT&T top-tier plan, Unlimited Elite, only includes HBO. The "Scream" command was much more responsive, triggering an alert in just a couple seconds. Lookout Premium – $29.99/yr. Premium bumps up the features considerably, with safe web browsing, Wi-Fi network alerts, anti-theft functions, a privacy adviser and reports of recent security breaches — all common features in other paid Android antivirus apps. Cyber Watch: You can monitor your personal and financial details and receive alerts when any information is exposed online. With Lookout Premium Plus, if your identity ever gets compromised (regardless of whether the activity happens on your phone or elsewhere), Lookout gives you 24/7 access to ID Restoration Experts and $1M Identity Theft Insurance* to help recover and restore your identity. Find your device on a map. Ahem. The only added functionality that Lookout Premium Plus brings to the app itself is an identity-monitoring component, which will be covered later in this review. Note: When you purchase something after clicking links in our articles, we may earn a small commission. Lookout is deployed on over 180 million mobile devices. Lookout can run as a device administrator so it can lock your device or erase data should it be stolen. The android free plan comes with minimum features, which include antivirus scanning, plus simple location tools, and a system advisor. The web portal itself is standard, with a full-screen map and an overlay with icons to trigger the various functions. 4.7/5. I first established a baseline performance for the device before installing Lookout, then ran additional tests following installation, and finally ran more tests during full malware scans. The lock command lets you add an email address, phone number and a custom message that will display on the lock screen for anyone who finds the device. It would be nice to have that slow scan fire off only in the middle of the night when it doesn't matter to you. Lookout is now the only all-in-one security & antivirus app that protects your mobile device, your data and your identity. It also performed poorly on the full-scan system-impact test. Note that the latter is actually a rather loud siren. There is one final feature for free users: If the battery on your smartphone is about to die, "Signal Flare" records the phone's last known location and posts it to the web portal.