See helpful resources, answers to frequently asked questions, available assistance options, and product-specific details to make your upgrade go quickly and smoothly. Restart the SolarWinds Administration service. Module Objectives: In-depth review on how to understand server load (based on number of monitored elements across all installed modules) to determine the appropriate core and SQL server hardware requirements for a given environment. The Orion Platform is designed to be easily deployed onto physical or virtual hosts. Use the following links to download the installation for the latest version, which is backward compatible with older versions: SFTP users created do not get carried over to the new App server, and you should also backup your SFTP_Root folder as well. Click Copy to Clipboard to copy the unique machine key. If your server is a member of an HA pool, delete the pool. SolarWinds Server and Application Monitor (SAM) monitor's any application, any server, anywhere in your on-premises, public cloud, and hybrid IT environments. They’re highly scalable, and our integrated network and systems performance data is combined from multiple parts of the tech stack to provide a single, unified, application-centric view and experience. ", "Simplified support and one dashboard. Many of our customers rely on us to ensure that they can make their sales numbers and goals. Familiar user interface across platforms.". Click Add Server, connect to the SQL server, and select the SolarWinds Orion database. Browse to your product, and click the + icon. You may need to remove an account or account group, and re-add it to Active Directory to successfully login on the new server. Get a comprehensive set of RMM tools to efficiently secure, maintain, and improve your clients’ IT systems. Updating the report schemas allows Report Writer to display and use custom property information. You can leave the original server running. You will need the CSR, private key, and certificate. Complete the database migration before migrating your Orion Platform products. The SolarWinds Orion installer will install missing Windows Features, but I prefer to do them in advance. They’re highly scalable, and our integrated network and systems performance data is combined from multiple parts of the tech stack to provide a single, unified, application-centric view and … Or go to the Azure Marketplace now to deploy the Orion Platform and any of its modules, typically in 30 minutes. SolarWinds and Kenson discuss the ways National Health Service (NHS) clients get the most value from their SolarWinds Orion Platform. Run one of the following queries and replace. SolarWinds® Orion platform has a lot of resources you can place in your views (more than 250 in a single SolarWinds Network Performance Monitor (NPM). If HA is installed, go to services.msc and stop the SolarWinds.HighAvailability.Service on the old server. Replace all references to the old server with the new server name. Orion Platform products support the following cloud solutions: 1. One platform. Learn more about the benefits of unified IT monitoring with the SolarWinds Orion Platform, Product Features, Install Guide, Release Notes and more. Click Yes. Become a SolarWinds Certified Professional to demonstrate you have the technical expertise to effectively set up, use, and maintain SolarWinds’ products. After migrating and upgrading an Orion Platform 2016.2 product (such as NPM 12.0.1 and SAM 6.3), Syslog and Traps services would not start and the Manage Nodes section/option in the Web Console is missing. Accelerates the identification and getting to the root cause of application performance issues. One single pane of glass. By using our website, you consent to our use of cookies. If you have decommissioned the old server completely, look in the Engines table for this information. Our SmartStart programs help you install and configure or upgrade your product. In a hybrid environment, it makes for ease of use and a single pane of glass. This query removes all High Availability (HA) entries. See script disclaimer for queries. Update references to the old server and remove HA entries, 10. We observe that the CPU utilization on the core Orion platform reaches 100% very frequently. SaaS-based infrastructure and application performance monitoring, tracing, and custom metrics for hybrid and cloud-custom applications. If you have deployed HA, stop the HA service on all polling engines before you run the query. Fast and powerful hosted aggregation, analytics and visualization of terabytes of machine data across hybrid applications, cloud applications, and infrastructure. For all port requirements, see Port Requirements for all SolarWinds products. "Every business I have worked with who have adopted VMAN has seen an efficiency improvement. You may have migrated from a physical server to a virtual one, or perhaps you simply needed to migrate to … Check product licenses are correctly assigned to the existing servers. Attend virtual classes on your product and a wide array of topics with live instructor sessions or watch on-demand videos to help you get the most out of your purchase. One install will monitor these database platforms: SaaS based database performance monitoring for open source and NoSQL. If you see old info pointing to the original polling engine in the subscriptions table, change the following: In the database, go to the subscriptions table then the column endpointaddress. We support all our products, 24/7/365. In Orion Platform 2016.2 and later, you must use the web-based License Manager when migrating your main Orion server. If you are running Orion Platform 2017.3 and later. The SolarWinds ® Orion ® Platform is a powerful, scalable infrastructure monitoring and management platform designed to simplify IT administration for on-premises, hybrid, and software as a service (SaaS) environments in a single pane of glass. Solarwinds SRM - The Ultimate Storage Monitoring Tool. If you had HA pools configured, you will have to re-create the pools after running the query (step 18). 1. SolarWinds did not specifically say that this email account compromise led to hackers gaining access to the server infrastructure supporting the Orion app's update mechanism. SolarWinds currently believes the actual number of customers that may have had an installation of the Orion products that contained this vulnerability to be fewer than 18,000. One of the most popular SolarWinds product lines is the Orion Platform. 3. The main platform does not run the SQL DB services - the Orion database has been built on a separate server. Manage your portal account and all your products. "The SolarWinds tools used in our organization are a must-have. The Orion Platform is at the core of the SolarWinds IT Operations Management Portfolio. All polling engines should be assigned to the new server. Download the latest product versions and hotfixes. The  licensing server should be accessible via NetBios hostnames. Whether you didn’t find what you were looking for or just feeling like going custom, the Custom Query resource is powerful enough to meet your needs! Emergency Directive 21-01. Get assistance from SolarWinds’ technical support experts with our Onboarding and Upgrading options. Orion-Server Reboots At least once a month we reboot our Orion Server usually because of MS patches. From system optimization recommendations to scalability and high availability options, our Senior Sales Engineer conducts a technical review of areas that help NHS fully leverage the SolarWinds Orion Platform. Results: In the subscriptions table column endpointaddress, you should see the new host name and IP in the database entries. ", steady SolarWinds keeps us warm in the winter, "We use SolarWinds & Application Monitor in our organization to monitor business-critical systems that require 99.999% uptime. Update the hostname or IP address by running the following query: Log in to the DPA server and ensure you can reach the new Orion server from the DPA server using the IP address by using the ping. Click Settings > All Settings > License Manager. ", "We are using it strictly for our IT department to address issues before they arise. Choose what best fits your environment and budget to get the most out of your software. The SolarWinds Academy offers education resources to learn more about your product. This service is used to perform recurring work. installation) and yet little is known of the infamous Custom Query resource.. On-demand videos on installation, optimization, and troubleshooting. You should not encounter issues with SNMP or WMI. The recently discovered SolarWinds Orion compromise is looking like it might be the most extensive hack in history. In the Customer Portal License Management, expand the product license to activate, and click Activate License Manually. ", SolarWinds NPM: ease of use and single pane of glass, "It is very important to be able to bundle monitoring solutions for cloud and on-prem. Infrastructure and application performance monitoring for commercial off-the-shelf and SaaS applications; built on the SolarWinds® Orion® platform. One vendor. SolarWinds Server and Application Monitor (SAM) is an affordable and easy-to-use systems management software that provides deep visibility into application and server performance issues. Unify log management and infrastructure performance with SolarWinds Log Analyzer. For more information, see this article. Into databases? In Orion Platform 2016.2 and later (example NPM 12.0.1, SAM 6.9), you must use the web-based License Manager when migrating your main Orion server. Easily adopt and demonstrate best practice password and documentation management workflows. Hello everyone, I just build my Orion server from scratch and it is running NPM 12.5, NCM 8.0, and NTA 4.6.0 on a VM and it is connected to my SQL Server that I just built from scratch as well on a different VM. 8. A highly sophisticated attack on SolarWinds’ Orion network monitoring product has allowed nation-state hackers to compromise the networks of public and private organizations, FireEye said. When migrating your Orion Server to a new server using a new IP or hostname different than the current server, install the product on the new server, move reports, import SSL certificates, reassign nodes, and redeploy agents. If a stored values for a hostname is in ALL CAPS, CamelCase, or all lower case, you must match the capitalization in your query. The Orion suite features six tools, including the Network Performance Manager, Netflow Traffic Analyzer, Network Configuration Manager, Virtualization Manager, Server and Application Monitor, and the Storage Resource Monitor. The Orion Platform writes a large number of small writes to the SQL database. SolarWinds VMAN Review - A service provider perspective. View all DPA servers that are integrated with your Orion server. Find the latest release notes, system requirements, and links to upgrade your product. Through the Customer Portal License Management section, click Manually Register License. Make sure the servers can talk to your new main poller. We offer paid Customer Support programs to assist you with installation, upgrading and troubleshooting. We also offer a self-led program for Network Performance Monitor (NPM) and Server & Application Monitor (SAM) if you need help doing it yourself. Loggly. SolarWinds has a database performance management solution to fit your organization’s needs. This page contains a web-friendly version of the Cybersecurity and Infrastructure Security Agency’s Emergency Directive 21-01, “Mitigate SolarWinds Orion Code Compromise”. Download the SolarWinds product installation files from the, 1. Migrating an Orion Platform 2015.1.3 and earlier product? ", SolarWinds Server and Application Monitor saves on budget, "I have had SolarWinds from day one at this job and have not done much research into other products, no need to.". In the activation wizard, select This server does not have Internet access, and click Next. Copy legacy reports to the server, upgrade report schemas, Copy the reports folder to the same directory as on the old server on the new server: c:\program files x86\solarwinds\orion\reports. SolarWinds® Server & Application Monitor (SAM) is an easy-to-use systems management solution that provides deep visibility into application and server performance issues. For more information on cookies, see our, Cross-platform database optimization and tuning for cloud and on-premises. Run the activation wizard, browse and select the key from the Activate Product window. Delete your High Availability pools (Optional). For details on SolarWinds HA, see this article. Amazon Web Service 2. You must use the NetBIOS short names to the old and new servers to complete this step. Customers can also deploy the Orion Platform and any of its modules onto Microsoft Azure via the Azure Marketplace and select either Microsoft SQL Server or Azure SQL Database (the Microsoft PaaS database service) as the Orion Database. Complete the wizard and enter your activation key. Our SmartStart paid programs are intended help you install and configure or upgrade your product. In the Manage License Deactivation page, browse for the deactivation file you created in License Manager, and click Upload. Get assistance from SolarWinds’ technical support experts with our Onboarding and Upgrading options. From installation and configuration to training and support, we've got you covered. As of Orion Platform 2018.2, you can use Amazon RDS as your database server. Use this query to locate these: Locate license server and JobSchedulerHost. Storage Resource Monitor Easy to set up, manage and monitor storage. We design our products to be powerful and easy to use, and many are built on a common technology platform, the SolarWinds ® Orion Platform, enabling you to implement our products individually and grow as you need. Build the new server including any changes to the architecture, hardware, and Operating System. Find product guides, documentation, training, onboarding information, and support articles. First, visit the Customer Portal License Management section. Run the Configuration wizard on the new server and restart all Orion services. The result? Start the License Manager from the SolarWinds Program group. Get practical advice on managing IT infrastructure from up-and-coming industry voices and well-known tech leaders. You just bought your first product. SolarWinds is focused on your success—we want you to be awesome at your job and offer many resources to help you succeed. Everything is finally up and running like it should be. Find articles, code and a community of database experts. Automate what you need. Server & Application Monitor; Infrastructure and application performance monitoring for commercial off-the-shelf and SaaS applications; built on the SolarWinds® Orion® platform. SolarWinds scalability engines are designed to provide monitoring and management for large enterprise-class infrastructures. Restart the SolarWinds.Administration service on all servers in the environment. Save the .lic file locally and transfer it to the offline computer. You then would enable … In Orion Platform 2016.1 and earlier, certain products can activate licenses through the product internal licensing tool or the stand-alone License Manager. Point to the SolarWinds Orion SQL database and (optional) configure the NTA Flow Storage database. Review the Orion Server requirements in Orion Platform requirements, in multi-module guidelines, and requirements for your product (see release notes and admin guides). Learn through self-study, instructor-led, and on-demand classes with the SolarWinds Academy. The result? In Windows, click Start > All Programs > SolarWinds Orion > Advanced Features > Custom Property Editor. The company has created a platform, called Orion, which enables many of its system monitoring facilities to work together. Use this query to locate the redundant engine: Cleanup obsolete entries from OrionServers. With companies that have challenges with FTE counts, the SolarWind suite of tools lets you do more with less. Learn more: http://slrwnds.com/InstallingOrion This video demonstrates various options to install the Orion Platform agent. SOLARWINDS ORION 101: INTRODUCTION TO SOLARWINDS TRAINING Day 1. Server & Application Monitor (SAM) Expanded API poller functionality, includes string monitoring and the capability to chain multiple requests within a single API poller. This has proven to be extremely important, especially during high volume times like the holidays. "We use it to monitor our storage for performance issues as well as plan ahead for expansion. Protect users from email threats and downtime. Download and move the license key to the offline computer. ", "With SRM we have proactively monitored devices to stay ahead of data growth". Provide the Unique Machine ID from the .txt file. In Orion, you should see the same IP and host name available, using the new server. In the License Manager on the offline computer, choose the .lic file, and click Activate. Monitor and correlate data across the entire tech stack to help you more easily meet your service level agreements. All rights reserved. After you have successfully migrated your Orion server, ensure that any integration module that links your Orion server to a separate SolarWinds application points to the correct server. This applies to migrations to products running on Orion Platform 2016.1 and earlier. Additional polling engines allow you to scale up to 400,000 elements on a single Orion Platform instance while additional web servers scale the number of supported users. By using our website, you consent to our use of cookies. SolarWinds Server and Application Monitor: a must have tool for IT departments everywhere. Section 3553(h) of title 44, U.S. Code, authorizes the Secretary of Homeland Security, in response to a known or … text-align:center; With Enterprise Operations Console (EOC), you can centralize and simplify data management of multiple instances in a single, consolidated view. Help support customers and their devices with remote support tools designed to be fast and powerful. Copy your Activation Key. Deploy to Microsoft Azure. Find out more about how to get the most out of your purchase. As of Orion Platform 2019.2, you can use Azure SQL as your database server. The scripts are provided AS IS without warranty of any kind. Loggly; Fast and powerful hosted aggregation, analytics and visualization of terabytes of machine data across hybrid applications, cloud applications, and infrastructure. ", "If you have Cisco equipment, then this product is a must have. We are required to Stop and restart the Orion services frequently to get the CPU utilization down. If you are migrating the main Orion server, you must move the license store. Run one of the following queries and replace Server1 and Server2 with the appropriate host names. When prompted to create a new website, select yes and complete the wizard. We design our products to be powerful and easy to use, and many are built on a common technology platform, the SolarWinds® Orion Platform, enabling you to implement our products individually and grow as you need. Show all DPA servers integrated with the Orion server, If you are migrating to a new server using the same IP and hostname, see. SolarWinds Inc. is an American company that develops software for businesses to help manage their networks, systems, and information technology infrastructure. Note on Capitalization: Queries are case sensitive for the stored values in the database. If you are unable to ensure the connection on the DNS side, modify the hosts file (c:\Windows\System32\drivers\etc\hosts) with the correct hostname. Time and time again, SolarWinds has given us the capability to react quickly to issues, automate tasks an...", SolarWinds Database Performance Analyzer Review, "We've been able to fine tune all our databases for peak performance. Get help, be heard by us and do your job better using our products. ", SolarWinds Virtualization Manager Review - Out of this World for the Enterprise, "It has helped us achieve 99.9% uptime of our virtualisation estate!". Mitigate SolarWinds Orion Code Compromise. The High Availability option also helps ensure 24/7 availability for your Orion servers and pollers across subnets. Tackle complex networks. Watch SolarWinds product expert Sacha Dawes, Head Geek™ Thomas LaRock, and Microsoft Senior Cloud Advocate Pierre Roman discuss Azure and show how easy it is to deploy Orion Platform modules into Microsoft Azure via the Azure Marketplace. One possible issue that may occur is the original server showing in the subscriptions table of the database. Every organization using Solarwinds Orion versions 1029.4 through 2020.2.1 (per the Homeland Security advisory linked here) for server monitoring is advised to assume that their servers and networks are compromised by the actors responsible. Bringing together SolarWinds and Microsoft Intune management capabilities. Run it even if you don't have High Availability deployed at the moment to make sure there are no remains of previous settings. If your server was an HA pool member, recreate your HA pool. Update the hostname in the Orion database. See the Microsoft article Create a Full Database Backup for details (©2019 Microsoft, available at https://www.microsoft.com, obtained on October 10, 2019). Automatically discover and map your application dependencies, identify slow applications that impact downtime for end users and business services, and pinpoint the root cause of application issues across various layers of the IT stack. Copy and paste your activation keys to a text file that you can move to the new server. Stop services on the original polling server. To insert data to a table, SQL requires a few reads before the write operation can be done. Our Customer Support plans provide assistance to install, upgrade, and troubleshoot your product. Choose what best fits your environment and organization, and let us help you get the most out of your purchase. Paste the unique machine id from clipboard, and click Generate License File. Depending on the products you migrate, you may have different steps to take such as transferring SSL certificates, redeploying agents, and moving files. Cross-platform or SaaS-based, we’ve got you covered. Renew to download the latest product features, get 24/7 tech support, and access to instructor-led training. Click OK after the custom properties have been added to the report schemas. Stop the SolarWinds High Availability Service. Validate all devices are set to allow SNMP and WMI requests from the new web address as appropriate. Built to help maximize efficiency and scale. This means that they are able to run more guests on the same hardware, leading to an increased time before requiring further CAPEX for additional capacity. Migrating the Orion SQL database, NTA Flow Storage database, or both? Connect with more than 150,000+ community members. IT management products that are effective, accessible, and easy to use. Gather the local admin credentials for the current and new server. For more information on cookies, see our. December 13, 2020. If your SQL database is on a server, you can use SQL Management Studio Express for your specific version of Microsoft SQL on your Orion SQL database server. "We recently purchased the SRM module for Orion to integrate with Solarwinds DPA and NPM. If you have not installed an integration module, do not perform these steps. We also offer a self-led program for Network Performance Monitor (NPM) and Server & Application Monitor (SAM) if you need help doing it yourself. Release the product license on the original server. Transfer the document to a computer with Internet access or to a shared location to access from a computer with access. This eBook highlights a few approaches to monitoring your IT environment and how they affect troubleshooting. In the web console, you should see the node displaying the new IP and host name in Manage Nodes. One of … If you are offline, you need to complete a few extra steps: You have multiple options for deploying or reconnecting to existing Agents during a migration. If your SQL database is on a VM, create a snapshot of the VM. Microsoft Azure We’ll share how the SolarWinds Orion Platform provides an optimal integrated experience, and how the PerfStack™ dashboard simplifies data correlation for efficient problem-solving. Server & Application Monitor. Web application performance monitoring from inside the firewall. A glossary of support availability, tips, contact info, and customer success resources. Enable the product license on the new server. After completing your migration, you may need to complete a purging of RabbitMQ data form the SwisPubSub queue. All rights reserved. One platform from one vendor, with a single pane of glass, delivers central visibility and control through a tightly integrated experience. Log in to the DPA server and ensure you can reach the new Orion server from the DPA server using the new hostname or IP address by using the ping. License server and JobSchedulerHost should be located on the Primary engine. Organizations of all sizes have complex IT environments that make managing IT challenging. If you already had an Orion website installed on the server, you will be prompted to use the existing website. SolarWinds is headquartered in Austin, Texas, with sales and product development offices in a number of locations in the United States and several other countries around the world. Complete this step if your products are on Orion Platform 2016.2 - 2017.1, such as NPM 12.0.1 and SAM 6.3. Manage and Audit Access Rights across your Infrastructure. Expand out to see hostname or ip of the server: port: subscription. You must upgrade the report schemas in the new install. The curriculum provides a comprehensive understanding of our portfolio of products through virtual classrooms, eLearning videos, and professional certification. If you experience failures with Active Directory logins, please review the Active Directory login scenarios in the NPM Administrator Guide. SolarWinds Certified Professional Program, Upgrading Isn't as Daunting as You May Think, Upgrading Your Orion Platform Deployment Using Microsoft Azure, Upgrading From the Orion Platform 2016.1 to 2019.4, How to Install NPM and Other Orion Platform Products, Customer Success with the SolarWinds Support Community, SolarWinds Installation and Upgrade Guide, Prepare the new server for the Orion server, Port Requirements for all SolarWinds products, Redeploy agents through an Orion server push. SolarWinds uses cookies on its websites to make your online experience easier and better. Update the IP address by running the following query: Open Orion Service Manager and restart the SolarWinds Orion Module Engine service. Open the Database Manager by clicking Start > All programs > SolarWinds Orion > Advanced Features > Database Manager. Quantify how much traffic is on the corporate network and which applications are being used. We're here to help. Now what? (Optional) If you have legacy reports, back up the reports folder to save your custom reports: For NCM, you may need to back up the following folders (found in C:\Program Files\SolarWinds\Orion\NCM or C:\Program Files (x86)\SolarWinds\Orion\NCM): If you migrate as part of an upgrade, follow the upgrade path for your upgrades. Real-time live tailing, searching, and troubleshooting for cloud applications and environments. Microsoft 365 + SolarWinds MSP Manage more devices from one dashboard, Whether you use one product or the whole suite, the Orion, Network traffic analysis and bandwidth monitoring, SolarWinds uses cookies on its websites to make your online experience easier and better. In under 2 1/2 hours I was able to upgrade to the Orion 2020.2 product releases for five servers monitoring over 16,000 network elements. Run the hostname command from the command line to confirm the server names. You’ll be assisted by SolarWinds’ technical support experts who are dedicated to quickly and efficiently help you with getting up and running or moving to the latest version of your product. This gives me a few options, but most notably, the ability to change IIS settings before the installation is run. Delete the product install zip files to save space. We are notified of issues beforehand so we can minimize any downtime. ", "Uptime has gone up a whole 9 because of SolarWinds DPA. Monitoring and visualization of machine data from applications and infrastructure inside the firewall, extending the SolarWinds® Orion® platform. Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community. Click the Properties in the category list. SolarWinds NPM is a master tool, the SolarWinds team officially creates this course and we are their certified training partners.