Simplify the documentation process, following MSP proven standards around what to document, and how. MSP Manager helps you provide value that keeps your clients loyal. Provide clients the same Passportal password management solution you are using, branded with your logo and help maintain a safeguarded authentication environment, tightening the security you provide. Improve efficiency and customer experience with Solarwinds Passportal IT documentation platform! Easily adopt and demonstrate best practice password and documentation management workflows. SolarWinds Passportal + Documentation Manager is a cloud-based password protection solution designed for managed service providers (MSPs). Passportal enables our customers to actually follow password rules for the entire organization and keeps in sync with our records. SolarWinds® Passportal + Documentation Manager is designed to streamline the technicians’ day by placing essential documentation at their fingertips to standardize service delivery and expedite issues. Try this powerful but simple remote monitoring and management solution. Select Enable Device Sync to allow your devices within SolarWinds RMM to be synchronized as assets within Passportal (if required). Add SolarWinds Passportal Blink to your service offering menu to help uncover additional capacity in your service team. SolarWinds Passportal + Documentation Manager - Datto RMM Integration Configuration. Enabling the SolarWinds RMM Integration in Passportal. Documentation Manager can organize all documents an MSP may need to keep track of. Being able to collect user passwords from my team automatically without us having to remember to document everything has been pretty helpful. With version control, any technician can quickly see previous configurations and how they have changed over time. Empower the whole team to successfully solve issues with a centralized location for client information. It was quic AUSTIN, Texas, April 26, 2019 (GLOBE NEWSWIRE) -- SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced that it has launched SolarWinds ® Passportal suite—a unified set of password management and privileged client knowledge management tools, … The solution enables users to store, manage, and retrieve credentials through password change automation, credential injection, auditing, reporting, and privileged client documentation capabilities. SolarWinds® Passportal offers best practice password management with credentials and knowledge stored in an encrypted password vault, controlled by role-based permissions and multifactor authentication. Learn how SolarWinds Passportal can help you meet your business needs. Grow at your own pace. Start fast. Share client knowledge easier and gain mindshare across technicians through a single source of truth. Webinar Details: Title: SolarWinds Passportal + Documentation Manager Launch Date: Jun 19, 2019 Time: 9am EDT - 10am EDT © SolarWinds MSP Canada ULC and SolarWinds MSP UK Ltd. This is now included in all our managed service packages! Protect users from email threats and downtime. Simplify the documentation process, following MSP proven standards around what to document, and how. √ Add SolarWinds Passportal® Site™ to sell a branded password management as-a … SolarWinds® MSP Manager™ breaks this pattern by giving you the ability to capture the critical elements you need without bogging you down in minutia. SolarWinds Passportal Documentation Manager, Getting started with SolarWinds Passportal + Documentation Manager, Quick Start Guide for MSPs. We’re Geekbuilt. GetApp will help you learn more about each of these software and make the best decision for your business. Pros. The curriculum provides a comprehensive understanding of our portfolio of products through virtual classrooms, eLearning videos, and professional certification. Passportal Blink  is a mobile password reset app that enables end users to reset their own passwords at any time, without your help. SolarWinds Passportal provides an efficient password management solution which can be used stand-alone, whereas Documentation Manager is a fully integrated IT documentation platform built to complement Passportal and help your technical team work smarter. Manage data protection for servers, workstations applications, documents and Microsoft 365 from one SaaS dashboard. Reduce time spent handling common requests, such as setting up email on a new smart phone or connecting to the IT system, with documents your technicians can easily access and send straight to your clients. New SolarWinds Passportal Suite Built for MSPs, Designed with Integration in Mind. Select SolarWinds RMM. SolarWinds has acquired Passportal, a provider of MSP-focused password management, documentation, and privileged client knowledge management tools, the companies confirmed this morning.. It’s the latest in a growing list of SolarWinds acquisitions that specifically address cybersecurity, IT management and automation opportunities for MSPs. Try this remote monitoring and management solution built to help maximize efficiency and scale. Passportal Documentation Manager. SolarWinds® Passportal + Documentation Manager is designed to streamline the technicians’ day by placing essential documentation at their fingertips to standardize service delivery and expedite issues. That means fewer reset tickets for you, less productivity downtime for your clients, and a quick way for end users to reset forgotten passwords. Simplify documentation and enable your team to maintain consistent service delivery across clients, regardless of technician availability or turnover, with MSP-proven guidelines. SolarWinds Passportal Documentation Manager Bring documentation management into focus for your MSP Help your technical team work smarter and faster with a fully integrated IT documentation management platform. Click Authenticate. Pretty good so far. SolarWinds Passportal An encrypted, yet efficient password and documentation management solution built for MSPs. Documentation Manager provides easy-to-access documentation that contains all the information you need to support your clients quickly and effectively in a standardized format. Passportal was such a great fit for us because its friendly and easy to use UI drove buy-in from our team. Help keep access in the hands of those who need it and away from those who don’t by controlling password access to customer devices, networks, and applications. SolarWinds® Passportal + Documentation Manager A feature available with SolarWinds RMM. by Joe Panettieri • Apr 26, 2019. The SolarWinds® Passportal™ product suite also offers value-added service products including Documentation Manager™, Blink™ and Site™ all of which promote compliance with industry regulations and help protect businesses from data breaches, cybersecurity threats, and network vulnerabilities. ® Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community. With Site, you can add a significant new source of service revenue while delighting your clients. No more panic because a password is needed and the person who knows it cannot be reached! Book A Demo. Netskope vs SolarWinds Passportal compared, reviewed and rated. Our MSP uses dozens of tools to service our clients and it is hard to find one with more impact per dollar than Passportal. The SolarWinds Academy offers education resources to learn more about your product. Identify which RMM solution is right for me. SolarWinds Passportal + Documentation Manager is a cloud-based password protection solution designed for managed service providers (MSPs), which offers password change automation, credential injection, auditing, reporting, and privileged client documentation capabilities Read less Q. The transaction positions Passportal to enhance its products and expand its market reach faster, according to CEO Colin Knox (pictured), who will remain on board as director of MSP product strategy. Key features include credential injection, password … An encrypted and efficient password and documentation management solution built for MSPs, offering credential injection, reporting, auditing, password change automation, and privileged client documentation management. Manage ticketing, reporting, and billing to increase helpdesk efficiency. Hitachi ID Password Manager is an enterprise solution for managing passwords and other types of credentials. Passportal Site  is a password management as a service product that extends the simplicity, security, and convenience of Passportal password management to your clients. You’re in this business to make money (and to provide outstanding IT service). SolarWinds Buys Passportal to Add Password Management and Documentation to its MSP Software Suite | The ChannelPro Network Documentation Manager is an additional part of Passportal that ties directly into making the help desk more efficient by managing all the documentation access for the network operation center. SolarWinds Passportal is a cloud-based, automated, encrypted, and efficient password and documentation management solution built for MSPs. SolarWinds Customer Success Center provides you with what you need to install, troubleshoot, and optimize your SolarWinds products: product guides, support articles, documentation, trainings, onboarding and upgrading information. Best-in-class MSPs all over the world turbo-charge their efficiency and client security by leveraging Passportal’s SOC 2 certified, Rapid 7 tested, and award-winning platform for secure password and IT documentation management. In a further addition to its growing family of security and IT management solutions, SolarWinds has acquired Passportal Inc. for an undisclosed sum. Defend against ransomware, zero-day attacks, and evolving online threats with Endpoint Detection and Response. SolarWinds Passportal provides simple yet secure password management designed to store, manage, and retrieve passwords quickly and easily from virtually any connected device. Learn how SolarWinds takes the security and privacy of our customers seriously with security resources, policies, and procedures that focus on our commitment to being a trusted partner. Passportal + Documentation Manager is designed to streamline the technicians’ day by putting all the client knowledge and access control at their fingerprints in a single console. Documentation home page for SolarWinds products. CIO.com delivers the latest tech news, analysis, how-to, blogs, and video for IT professionals. We provide the most detailed information on pricing, benefits, and disadvantages of software that can make your choice easier. Automate what you need. Reasons for Switching to SolarWinds Passportal: Both our prior "note" taking system and then our ticketing tool that includes many features for customer documentation within it were a bit clunky to use in practice. It offers credential injection, reporting, auditing, password change automation and privileged client documentation capabilities. Going forward, Passportal’s family of password management, self-serve password reset, and IT documentation solutions will be known as the SolarWinds Passportal suite. Help support customers and their devices with remote support tools designed to be fast and powerful. Then enter your SolarWinds RMM portal URL and your API Token. Most new customers buy SolarWinds Passportal + Documentation Manager. SolarWinds ® Passportal + Documentation Manager is designed to streamline the technicians’ day by placing essential documentation at their fingertips to standardize service delivery and expedite issues. About SolarWinds Passportal . Passportal Help > Documentation Manager. Standardize your documentation across all clients and work conveniently with linked passwords, documents, kb articles, assets, … Request a demo and see how SolarWinds® Passportal + Documentation Manager, Site and Blink can help you. Steps to Begin the Documentation Journey, Convenient drag-and-drop bulk file upload. SolarWinds Passportal offers professional Password Management and Documentation Management for managed services and IT solutions providers. Webinar Details: Title: SolarWinds Passportal + Documentation Manager Launch Date: Jun 19, 2019 Time: 2pm EDT - 3pm EDT Yet, too often, help desk software eats into profits by tying engineers up in overhead. Business Management - Accounting and Finance - Budgeting, Planning & Forecasting - Cryptocurrency - Enterprise Accounting Software - Financial Management Solutions - Fixed Asset Management - Invoicing and Billing - Small and Medium Sized Business Accounting Software - Treasury, Cash and Risk Management - Business Intelligence - Balanced Scorecard - Business Activity Monitoring (BAM) Ideal for MSP and/or internal IT services teams that need easy-to-use, simple, cloud-based password security and IT documentation in co-managed IT environments. KEY FEATURES Built-In Documentation… Define your standard operating procedures, standardize your structured MSP documentation across all clients, and provide seamless access to the knowledge technicians need, when they need it. All Rights Reserved. Passportal + Documentation Manager. An Encrypted and Efficient Password and Documentation Management Solution. Tackle complex networks. Standardize service delivery and expedite issue resolution by placing knowledge at technicians’ fingertips. © SolarWinds MSP Canada ULC and SolarWinds MSP UK Ltd.  All Rights Reserved. SolarWinds Passportal is a cloud-based solution, which helps small to large managed service providers (MSPs) automate password protection and organize relative documents. Navigate to Settings > Integration Center.